FAQ

MERCHANDISE

Do you ship internationally?

Yes! We do ship to most countries worldwide. However, we cannot be held liable for packages once they reach customs at the recipient’s country. We will only be responsible for packages lost when they are still within the United States.

You do not have my size in the product I want to purchase. When will you get that size back in?

We are currently developing a new line of clothing for Broadway Princess Party which will be released in the coming months. Our current online options are what is left in stock, and we will not be re-ordering any of those sizes.

Is there a size chart available?

Yes, if you scroll through the images of any of the clothing products you will find a sizing chart. Most of our clothes run large, but since they are made of cotton, they will shrink in the dryer.

I wanted a specific signed photograph online and now it’s not for sale anymore. How can I get it?

Everything listed online is what we currently have in stock. We recommend checking back every couple weeks to see if photos have been restocked in our shop.

May I have an autograph that I buy personalized?

Unfortunately, you cannot. All of our photographs are pre-signed by our princesses and waiting to be shipped from our warehouse. If you want a personalized autograph, we recommend getting a VIP ticket to one of our shows where you will meet the princesses and can get pictures and autographs from them.

PERFORMANCES

I have a venue that I want Broadway Princess Party to perform at. Who do I contact about that?

You can contact our booking agent Lee Lessack with LML Music Presents at Lee@LMLMusicPresents.com.

When will you be coming back to my city for a show?

We are currently in the process of booking our shows for the 2019-2020 season and trying to revisit as many cities as we can. As shows are confirmed they will be posted on our site. If you want us to go to a specific city, we suggest commenting on our Instagram posts so we can see where our fans want us most.

How do I buy tickets for the shows?

Once tickets are available through the venue, a link will be posted on our site under ‘Tour Dates’. You will be able to click on the specific show and be taken to the box office site to purchase tickets. This is usually about 6-8 weeks before the showtime, so we recommend checking back in around that time. We also regularly post links on our social channels: @bwayprincesspty on Instagram, Twitter, and Facebook.

Will there be VIP tickets available at every show?

We always try to facilitate Meet and Greet opportunities for our audience. Sometimes a venue will sell the VIP ticket that includes best seating and the Meet and Greet. Sometimes they cannot, but we offer a Meet and Greet ticket for sale at our Pop-Up Shop in the lobby. All Meet and Greets occur after the performance and are limited to between 50-100 people.